If the above steps don't work, try the below steps. Log out, clear the cache and restart your browser Therefore, try disabling browser extensions, then reload Clipchamp and check if the project and media assets are loading. We've seen cases where translation plugins, privacy extensions or adblockers were preventing Clipchamp from loading correctly. Sometimes, Chrome or Edge extensions can interfere with Clipchamp if you have them installed.
#Mp4 converter quit unexpectedly free
The available free space should be more than the size of the video files you're using in your project. Try closing other browser tabs and applications to free up memory on your computer.Īlso make sure there's enough free space available on your computer's internal drive, which is required for temporary project files and space during the video processing and exporting phase. Try going back to your Projects Page (by clicking the Clipchamp logo in the top left of the screen) and then reopening the project. Make sure your internet connection (Wi-Fi) is active when you do this. Often this solves the problem, and the assets load immediately, especially if the problem occurs when you first open the project. Refresh the pageĮither right click > reload, or use the reload button of your browser to reload the page Clipchamp is in. If this message doesn't go away after a short amount of time, please try the following: Option 1. When you open an existing Clipchamp video, sometimes a loading message appears and you need to wait for the project to load.
#Mp4 converter quit unexpectedly mp4
If video files are not loading at all, you can try to convert them to mp4 using a video converter tool, save the converted file versions, and then add them to your Clipchamp project.
Try reloading the page or see other tips below. If loading doesn't progress at all, it's possible it got stuck. This might be why you need to wait longer. This conversion step can take some time, depending on the file's size and resolution, and the CPU and graphics card of your computer. If your input file is an unsupported file type, Clipchamp converts it behind the scenes so that you can use it in your project. If your input file is a supported file type, this symbol disappears after a short amount of time once your assets have loaded.
When you add media to a project, a loading symbol and percentage may appear:
In addition to using the troubleshooting steps suggested below, another article that can help to get your media assets and projects to load is Make sure Clipchamp works well. The whole editing project or all of your files don't load when you reopen it (you might get stuck on the "loading your assets" message) Files you add to your Clipchamp video load slowlyĪ specific file doesn't load at all (you might see a sad face or an unchanging 0% loading percentage)
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